Service Level Agreements in Technology Contracting - Audio Webcast
March 2020
Monday, March 2, 2020
Service Level Agreements in Technology Contracting
Topics to be covered:
- Purpose of SLAs – ensuring clients get benefit of bargain, incentivizing providers
- Types of services – locally installed v. the Cloud
- Service availability – uptime, guarantees, exclusions
- Service performance – minimum v. expected service, resolution time v. resolution goals
- Special considerations when drafting for the Cloud
- Common failures, damages, and remedies
Faculty: Peter J. Kinsella, Perkins Coie LLP, Denver, CO
Each program will run from 11:00 a.m. to 12:00 p.m. M.T. (60 minutes each).
Registration Fees
| Non Member | $89.00 |
| CBA Member | $59.00 |
| CBA Business Law Section Member | $49.00 |
| CLE Elite Pass Holder | $0.00 |
- General Credits: 1.00
- Ethics Credits:
- EDI Credits:
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