40 Hour Mediation Training - Webinar - SOLD OUT

9 days of programming!
January 12-14, 19-21, 26-28, 2021
Live on ZOOM!
- Overview of Mediation
- Mediation Models
- How Mediators Diagnose the Causes of Conflict
- Conflict Styles: What You Bring to the Mediation Table
- How Mediators Facilitate Interest-Based Negotiations: Transitioning Parties from Positions to Interests
- The Mediation Roadmap
- Stages of Mediation: Preparation, Opening the Session, Sharing Perspectives and Exploring Issues in Depth, Problem-Solving
- The Art of Reframing: Dealing with Threats, Demands and other Toxic Language
- Cultural Issues in Mediation
- Ask a Mediator: Panel of Prominent Mediators Respond to your Questions
- Using the Mediation Caucus: When Should the Mediator meet Privately with Each Party?
- The Caucus Demonstration and Critique
- Mediating Money Matters
- Managing Emotions, posing Thoughtful Questions and Dealing with Apologies
- Coaching Parties to Raise Conflict Constructively
- Mediating Sexual Harassment Cases
- Co-Mediation
- Dealing with Impasse
- Power Issues in Mediation
- Applications of Mediation
- Building a Mediation Practice
Presented by:
Judy Mares-Dixon, M.A., owner of Mares-Dixon & Associates, former Partner with CDR Associates, has worked in the conflict resolution field since 1986 as a trainer, mediator, coach, facilitator, consultant, and dispute resolution systems designer in the United States, Canada, Germany, Australia, and New Zealand. She mediates contract disputes, collective bargaining agreements, sexual harassment, ADA and other EEO complaints. She mediates grievances, organizational conflicts, conflictsinvolving cross-cultural issues and public policy disputes.
Ms. Mares-Dixon has applied alternative dispute resolution procedures in the private and public sectors at the local, state, and federal levels. She has trained human resource personnel, union officials, managers, lawyers, advocates, social service personnel, educators, law enforcement personnel, community organizers, and medical professionals in mediation, negotiation, coaching, facilitation, resolving cross-cultural issues and dispute resolution system design.
If special accommodations are needed, please contact us at 303-860-0608. Requests must be made at least two weeks prior to the scheduled program.
A refund of your tuition, less a $200 administrative fee, will be issued until January 4, 2021. After January 4, 2021 no refunds will be issued, but you may transfer your registration to someone else.      

Day 1, Tuesday, January 12, 2021 
8:30am - 1:00pm 
Welcome and Introductions 
Course Overview and Expectations 
Overview of Mediation  
- Definition of mediation 
- Theory of mediation 
- Benefits and drawbacks of the mediation process 
- Characteristics of effective mediators 
- Clarifying the roles of mediators, arbitrators, judges, lawyers, and advocates 
Mediation Models 
- Facilitative 
- Transformative 
- Evaluative 
How Mediators Diagnose the Causes of Conflict  
- Relationship issues 
- Data problems 
- Values disputes 
- Structural constraints 
Effective Negotiation: Transitioning Parties from Positions to Interests  
Day 2, Wednesday, January 13, 2021 
8:30am - 1:00pm 
Review and Preview 
The Mediation Roadmap 
Mediation Video 
Stages of Mediation: Preparation 
- Interviewing the parties 
- Analyzing the conflict 
- Developing your mediation strategy 
Stages of Mediation: Opening the Session 
- Establishing credibility and rapport 
- Clarifying the process 
- Establishing ground rules 
- Clarifying parameters surrounding confidentiality 
- Creating a safe, constructive environment 
Day 3, Thursday, January 14, 2021 
8:30 - 9:15am 
Review and Preview 
Stages of Mediation: Sharing Perspectives and Exploring Issues in Depth 
- Soliciting critical data 
- Posing thoughtful, insightful, provocative questions 
- Developing a deeper understanding of the history, consequences and importance of each issue 
9:15 - 10:15am 
Simulation I, Part One 
10:15 - 11:45am 
Stages of Mediation: Problem-Solving 
- Generating options 
- Evaluating options 
- Reaching mutual settlement agreements 
11:45am - 1:00pm 
Mediation Simulation I, Part Two 
Day 4, Tuesday, January 19, 2021 
8:30 - 11:30am 
Review and Preview 
Cultural Issues in Mediation 
Using the Caucus in Mediation 
The Caucus Demonstration 
11:30am - 1:00pm 
Mediation Simulation II, Part One 
Day 5, Wednesday, January 20, 2021 
8:30 - 11:15am 
Review and Preview 
The Art of Reframing: Dealing with Threats, Demands and other Toxic Language 
Mediating Money Matters 
Working with Attorneys in Mediation 
11:15am - 1:00pm 
Mediation Simulation II: Part Two 
Day 6, Thursday, January 21, 2021 
8:30 - 10:45am 
Review and Preview 
Mid-course Evaluation 
Posing Thoughtful, Insightful, Provocative Questions 
Coaching Parties to Raise Conflict Constructively 
10:45am - 1:00pm 
Mediation Simulation III 
Day 7, Tuesday, January 26, 2021 
8:30 - 11:00am 
Review and Preview 
Mediating Sexual Harassment Cases 
11:00am - 1:00pm 
Co-Mediation Simulation IV 
Day 8, Wednesday, January 27, 2021 
8:30am - 12:00pm 
Review and Preview 
Dealing with Impasse 
- Why does it occur? 
- What are the signs of an impending impasse? 
- How do mediators cause impasse? 
- How do mediators move parties beyond impasse? 
Working with Apologies in Mediation  
Applications of Mediation 
- Commercial disputes 
- Community disputes 
- Workplace conflict 
- Public policy issues 
Building a Mediation Practice 
- Business requirements 
- Marketing strategies 
12:00 - 1:00pm 
Getting Experience: Volunteer Opportunities for Mediators 
Day 9, Thursday, January 28, 2021 
8:30 - 9:45am 
Review and Preview 
Power Issues in Mediation 
- What sources of power should parties use? 
- What sources do they abuse? 
- What power does the mediator have? 
9:45 - 11:45am 
Co-Mediation Simulation V 
11:45am - 1:00pm 
Standards of Conduct 
Ethical Dilemmas for Mediators 
Course Review and Evaluation 
Location Information
Webcasts - live from your computer

Denver, CO
Get directions
Registration Fees
Non Member $1039.00
CBA Member $879.00
CBA Dispute Resolution Section Member $799.00
MAC Member $799.00
ELITE Pass Holder $439.00
New Lawyer Edge Member $399.00
  • General Credits: 40.00
  • Ethics Credits: 1.00
Start Date - End Date
January 12, 2021 - January 14, 2021
Start Time - End Time
8:30 am - 1:00 pm
Event Location
Webcasts - live from your computer
Calendar Reminder