To borrow a phrase from the old AT&T commercials, today there are more ways than ever to reach out and touch someone. Never mind phones, cell phones, and voicemail. Today, how might a client or colleague reach you? Email, your website, your client portal, a chat message (…via texting, Slack, or Teams, etc.), a web meeting (…was it on Google Meet, Teams, WebEx, or Zoom), or even via social media (…did it come from LinkedIn, Facebook, WhatsApp, or Twitter, etc.). How you use and manage these “channels” makes them either fortuitous or frustrating, a benefit or a boondoggle. Each channel has benefits and drawbacks. In this seminar, you’ll learn technologies and techniques that will improve communication, lower your stress, generate happier clients, and lower your malpractice risk. We’ll detail: 1) which platforms work best for different needs, 2) organizational strategies to handle the flow of information, and 3) effective tools for communicating with clients and colleagues remotely. 

CBA-CLE and CBA have partnered with Affinity Consulting Group to bring free law practice management and technology-related resources to members and passholders. Affinity Consulting Group specializes in strategic technology and management solutions for law firms and legal departments of all sizes. Find out more about the law practice management resources, access past webinars, and sign up for upcoming webinars.

CBA-CLE will email webinar access information 24-48 hours before the program.

Home studies will be available 2-3 weeks following the live program.

CBA-CLE is committed to providing access, equal opportunity, and reasonable accommodation in its services, programs, and employment. To request an accommodation please contact [email protected] at least 14 business days in advance.

The program is accredited in Colorado. CBA-CLE staff can provide a Uniform Certificate of Attendance, and it is the attendee's responsibility to complete the accreditation outside of Colorado.