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CBA-CLE Frequently Asked Questions

USING THE COBARCLE.ORG WEBSITE
What is "My CLE Dashboard?"
How do I find a specific homestudy on your web site?
How can I find a list of upcoming CLE programs?

CONTACTING CBA-CLE
How do I contact CBA-CLE for additional information?

CLE PASS
What is a CLE Pass?
Does the CLE Pass run from the day you sign up or is it like the CBA membership?
View full CLE Pass FAQs

CLE SEMINARS
Where do I park to attend classes held in the CLE Classrooms?
Can I switch to another format if something comes up and I can't attend?
Why is there a price difference between attending a class live and ordering the homestudy?
I registered for a webcast. When will I receive the viewing instructions?
I am a new attorney taking a CLE class for the first time. What do I need to bring/wear?

CLE HOMESTUDIES
What is the difference between Live Webcast, Video On-Demand, and Video Replay?
Why is there a price difference between attending a class live and ordering the homestudy?
Can you tell me if a program is still accredited?
View Technical FAQs

CLE BOOKS
What is automatic supplementation?

CREATING AN ACCOUNT

How do I create an account?
Do I have to purchase a program to create an account?
It says that I have a username and password, but I have never been to this site before. Why is that?

MANAGING YOUR ACCOUNT
How do I change my password?
What do I do if I have forgotten my password?
How do I access programs I have purchased?
How do I access programs I have completed?
When will my programs expire? How long do I have to complete my programs?
I have purchased the CLE Pass; however there are no programs in my account. How do I access content?
How do I change my personal information?

FINANCIAL ASSISTANCE

Is tuition assistance available?

ORDERING INFORMATION
What is your return policy?
Will I be receiving an audio CD of the CLE program I am purchasing?
How do I view my receipt for programs I have purchased?
If I store my credit card information, is the data safe?

CLE AFFIDAVIT INFORMATION
How do I obtain an affidavit after completing a program?
How do I submit my CLE hours to the Supreme Court?
I attended a class/webcast and I was interrupted. What should I do so that I can still claim all of my credits?

COLORADO SUPREME COURT MCLE
Official Colorado Supreme Court FAQ site

MANDATORY PROFESSIONALISM CLASS
What is the Practicing with Professionalism class and why do I have to take it in person?
Do I need this class to be sworn-in?
Do I take this course before or after passing the bar?
Do single-client attorneys need to take this class?

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USING THE COBARCLE.ORG WEBSITE

What is "My CLE Dashboard"?

My CLE Dashboard is the core of your personal experience with the CBA-CLE website.
My CLE Dashboard is where you can access your CLE and update your Practice Area and Interest Tags.
By self-selecting your preferences, we can show you relevant content and find out what you want to learn more about.

My CLE Dashboard is where you will find tabs with the following important resources:

Live Seminar & Webcast History
  • View Invoice
  • Download Affidavit
  • Download Materials
  • Download MP3*
  • View Webcast
Your Homestudies
  • View Invoice
  • Download Materials
  • Download MP3
  • View Video
My Account
  • Update Your Information
  • View Transaction History
  • View Event History
If you need technical support, please visit our Support Center and see if we are available for LiveSupport. If you need help after hours, please send an email to ebrown@cobar.org.

View Technical FAQs

* When you attend a Live Seminar, Live Webcast or Live Video Replay, CBA-CLE adds a complimentary MP3 Audio recording of the program to your record. 

Forgot your password? Click here to retrieve it


How do I find a specific homestudy on your web site?

The easiest place to start is to go to our advanced search. You can search by Practice Area, keyword, date range, format or by Tags. Tags are words like "Investigation" or "Litigation" that could apply to multiple practice areas.



How can I find a list of upcoming CLE programs?

To see a list of upcoming programs, visit our Calendar. Our Calendar can be viewed as a list or in week or month view. Our Calendar can also be filtered to only display Seminars, Webcasts or Video Replays.

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CONTACTING COLORADO BAR ASSOCIATION CLE


How do I contact CBA-CLE for additional information?

If you have a question not covered here, contact us at support@cobar.org or 303-860-0608 (toll free 888-860-2531).
Customer service representatives are available 9 AM - 5  PM MST - Monday through Friday. 

For more detailed contact information please view our staff directory page.

Colorado Bar Association CLE
1900 Grant Street, Suite 300
Denver, CO 80203

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CLE PASS


What is a CLE Pass?

CBA-CLE offers two CLE Pass options: BASIC and ELITE. The CLE Pass is a subscription service that allows each registered user unlimited access to any recorded seminar produced by CBA-CLE during the term of the CLE Pass.  The homestudy formats included in the CLE Pass are Video-on-Demand and MP3 audio files available on the CBA-CLE website (anything that doesn’t need to be shipped). ELITE pass holders are also able to attend Live Seminars, Live Webcasts, and Video Replays held at the CBA-CLE classroom for free and will receive a substantial discount on CBA-CLE off-site seminars held at area hotels or mountain resorts.  BASIC CLE Pass holders are eligible for special prices on selected Live Seminars, Live Webcasts, and Video Replays held at the CBA-CLE Classroom held throughout the year.* (for complete details - click here)



Does the CLE Pass run from the day you sign up or is it like the CBA membership?

Your subscription to the CBA-CLE Season Pass runs from the date of subscription for 12 months. You will receive notice from CBA-CLE that your Season Pass is scheduled for renewal.

View full CLE Pass FAQs

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CLE SEMINARS


Where do I park to attend classes held in the CLE Classrooms?

There is parking in the 1900 Grant Building. Click here for rates. There is also a large public parking lot behind our building between 19th and 20th & Logan. Rates vary from $3 to $12 per day. There are also many free 2 hour limit spots available on the surrounding blocks.



Can I switch to another format if something comes up and I can’t attend?

If you are unable to attend live, know that the mp3 audio download for the course will automatically be added to your record. You can use the mp3 audio to compelte the course via homestudy. If you would like to transfer your registration to CD audio format, you will incur additional tax and shipping cost.



Why is there a price difference between attending a class live and ordering the homestudy?

Typically the price for a live class is the same as the cost of the homestudy for that course. When there is a price difference, it is usually because the live event featured breakout sessions. When attending live, it is not possible to attend all concurrent sessions. However, we are able to include all presentations in the homestudy version. The price difference is a reflection of the difference in available credits.



I registered for a webcast. When will I receive the viewing instructions?

Upon registration, you will receive an email from us with instructions for when and where to view the webcast. You will also receive a confirmation email from us the day before the program.



I am a new attorney taking a CLE class for the first time. What do I need to bring/wear?

We provide refreshments and internet cafe. Bring your own note-taking materials. Business casual attire is fine. Keep in mind that your peers and colleagues in the legal community may be present. Dress for whatever impression you wish to make upon them.

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CLE HOMESTUDIES


What is the difference between Live Webcast, Video On-Demand, and Video Replay?

Live webcasts are live broadcasts from our classroom. Webcasts occur in real-time and offer the opportunity for real-time Q&A with the presenter. Webcasts are accredited as live events.
Video On-Demand are archived videos that you can watch on your computer. Video On-Demand products are available 24/7 and are accredited for use with your self-study affidavit.
Video Replays are live events hosted in Denver, Colorado Springs and Grand Junction where attendees view videos of CLE seminars in a 'sign-in' environment which is required by some state MCLE rules.



Why is there a price difference between attending a class live and ordering the homestudy?

Typically the price for a live class is the same as the cost of the homestudy for that course. When there is a price difference, it is usually because the live event featured breakout sessions. When attending live, it is not possible to attend all concurrent sessions. However, we are able to include all presentations in the homestudy version. The price difference is a reflection of the difference in available credits.



Can you tell me if a course is still accredited?

We display the expiration date for all courses on the course information page online. The expiration date is listed above the price.

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CLE BOOKS


What is automatic supplementation?

Automatic supplementation (auto-supp) refers to updates that are released regularly to keep our publications up to date in your library. When you order a book published by CBA-CLE, by default you are added to our auto-supplementation list. That way you can stay current with the substantive changes to the content. If you would like to opt-out of auto-supplementation, you may do so during the checkout process.

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CREATING AN ACCOUNT


How do I create an account?

All licensed attorneys in Colorado should already have an online account set up with Colorado Bar Association at www.cobar.org. To access your account, go to www.cobar.org and be sure you are logged on. (There is a button in the upper‐right hand side of the screen). If you are not logged on, click on the Log On button. You will need your CBA Member number; your password defaults to your last name until you update it. If you need your CBA member number call CBA‐CLE at 303.860.0608.

If you do not already have an account, click here to create a free web account.



Do I have to purchase a program to create an account?

No, If you do not already have an account, click here to create a free web account.



It says that I have a username and password, but I have never been to this site before. Why is that?

All licensed attorneys in Colorado should already have an online account set up with Colorado Bar Association CLE at www.cobar.org/cle. If you are an attorney licensed in Colorado but are unsure of your login credentials, call (303) 860-1115 or (800) 332-6736, or please e-mail us at membership@cobar.org.

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MANAGING YOUR ACCOUNT


How do I change my password?

To change your password, log in and select the My CLE link. From within My CLE, select the Change Password link from the left-hand navigation. Enter in your old password and the new password you wish to use twice. NOTE: Changing your password, will change your password for CBA and CBA-CLE.



What do I do if I have forgotten my password?

From www.cobarcle.org, click on the forgot your password link located underneath the log in fields. Enter in your email address and your password will be emailed to you.



How do I access programs I have purchased?

From www.cobarcle.org, log in with your username (email address) and password. Once you are logged in, go to the My CLE page. Here you will see a list of your purchase history with CBA-CLE. Under the Homestudies section, locate the purchased program and select View Video to begin the program. You may view the program for up to one year from the date of purchase.



How do I access programs I have completed?

Make sure you are logged in. Select the "My CLE" link from the horizontal navigation. This page will contain a complete list of your transaction history.



When will my programs expire? How long do I have to complete my programs?

You have one year from the date that you purchased your programs to complete them. For example, if you purchased a program on June 1, 2013 it will expire at midnight on June 1, 2014.



I have purchased the CLE Pass; however there are no programs in my account. How do I access content?

You have to manually add programs to your account if you have the CLE Pass. To search for programs, go to http://cle.cobar.org/Homestudies.aspx. CLE Pass holders have unlimited access to MP3 Homestudy, Video On-Demand or Course Materials. To add the program to your record, just select the "Add to Cart" option and follow the steps to checkout. You will not be charged at checkout. Upon completing the transaction, the program will be added to your CLE Dashboard.



How do I change my personal information?

To change your personal information, make sure you are logged in and select My CLE. The My CLE page allows you to update your practice area, interests, and personal information.



If I store my credit card information, is the data safe?

CBA-CLE uses industry standard 128-bit encryption. Your credit card data is encrypted and our own staff is unable to view this information.

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FINANCIAL AID


Is tuition assistance available?

We have tuition assistance available for CBA members who have been adversely impacted by the economic slowdown. The link can be found at the Colorado Bar Association website (www.cobar.org) at the link below
http://www.cobar.org/index.cfm/ID/21242/DPMEM/Career-Assistance-Center (click on the Professional Development Header)

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ORDERING INFORMATION


What is your return policy?

If you are not completely satisfied with your purchase, you may return the product within 30 days of receipt for a full refund (of the purchase price not including shipping & handling). Please return the product in original condition, for example, no stamps or marking on pages and supplements should be returned in the condition received, with the shrink-wrap unopened. The seal for the CD-ROM should not be opened.

If you are require a refund for a digital product, contact lkrupske@cobar.org for more information.



Will I be receiving an audio CD of the CLE program I am purchasing?

CBA-CLE offers homestudy courses in the following formats: CD audio, MP3 audio, Video On-Demand and Course Materials only. Please take note of which format you are ordering.



How do I view my receipt for programs I have purchased?

Make sure you are logged on. Go to the MyCLE page. Scroll down to display your CLE Activity. There is an option to View Invoice for all transactions in your record.



Is my data secure?

CBA-CLE uses industry-standard SSL (Secure Socket Layer) encryption to protect the confidentiality of your personal and credit card information. Our privacy policy ensures that your information is secure and private.

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CERTIFICATE INFORMATION


How do I obtain an affidavit after completing a program?

The Colorado Supreme Court has recently requested that attorneys submit their CLE credits electronically. Click here for more information regarding online CLE submission. We will provide you with an ectronic affidavit that you can reference when submitting for credit.

Participatory (Live Events): You will receive an affidavit from CLE for live attendance to our seminars, webcasts and video replays. Your affidavit can also be found in the "My CLE" area of the website.

Self-study (Homestudies): In Colorado each attorney registered with the Colorado Supreme Court can download a personalized self-study affidavit from the Supreme Court website. Use this affidavit to claim credit for homestudy courses.



How do I submit my CLE hours to the Supreme Court?

Events: You will receive an affidavit from CLE for live attendance to our seminars, webcasts and video replays. Your affidavit can also be found in the "My CLE" area of the website.

Homestudies: In Colorado each attorney registered with the Colorado Supreme Court can download a personalized self-study affidavit from the Supreme Court website. Use this affidavit to claim credit for homestudy courses.



I attended a class/webcast and I was interrupted. What should I do so that I can still claim all of my credits?

If you were unable to complete the entirety of a seminar, webcast or video replay, you can claim the credits you did complete during the live event and make up the difference using your homestudy affidavit. CBA-CLE provides a complimentary MP3 audio download for attendees to our seminars, webcasts and video replays.

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MANDATORY PROFESSIONALISM CLASS


What is the Practicing with Professionalism class and why do I have to take it in person?

Rule 201.14 on "Oath of Admission" was amended and adopted by the Supreme Court, en banc, on March 21, 2003 and effective July 1, 2003. The amended rule provides for a new mandatory, six-hour professionalism course worth six general credits (satisfying six units of the required 45-unit general requirements during each attorney’s first compliance period.) The new rule further provides that every applicant must take the required course before taking the oath of admission. Applicants cannot fulfill this requirement through audio-homestudy. Out-of-state applicants should plan accordingly. If an applicant is unsuccessful on the Colorado bar examination, the professionalism course is valid for one full calendar year following completion of the course.



Do I need this class to be sworn-in?

The new rule further provides that every applicant must take the required course before taking the oath of admission.



Do I take this course before or after passing the bar?

You do not have to pass the bar to register for the course. This course is a live-only event and fills up quickly. We recommend that you do not wait until the last minute. If an applicant is unsuccessful on the Colorado bar examination, the professionalism course is valid for one full calendar year following completion of the course.



Do single-client attorneys need to take this class?

Yes. This is a mandatory course for all attorneys seeking a license to practice law in Colorado.

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